Speaker Information TechX 2020

Breakout Session – Arctic Wolf

Gold Sponsor
Recorded: October 20, 2020

Hannah Osterheim

Arctic Wolf –  Customer Success Manager

Bio:  Hannah Osterheim is our MSP Customer Success Manager that works closely with our top MSP Partners, like Entre, to provide the top Security Operations to their customers. She has been with Arctic Wolf for well over two years, working with the MSP Program the entire time. In her free time, she is constantly cooking up something new in the kitchen & has a love for fitness & getting outdoors– in fact she is Arctic Wolf’s personal Yoga Sculpt instructor!

Brad Hanly

Arctic Wolf – Systems Engineer Account Executive

Bio:  Brad Hanley is a Presales Systems Engineer at Arctic Wolf with over 10 years in InfoSec.  At Arctic Wolf, he helps organizations keep their information out of the hands of criminals and nation-states.  He does this by teaching others about the proper application of  Information Security and Cybersecurity fundamentals.  Currently, he is focused on educating our customers about the Defense-In-Depth approach and the value of knowing the unknown.  Brad is a loving dog parent and a jet setter.  

Presentation:  Taking a Smarter Approach to End Cyber Risk

Join Arctic Wolf to discuss the cybersecurity landscape and how Arctic Wolf helps solve some of the toughest challenges in the industry. Arctic Wolf will share how they work together with Entre to solve these challenges. Brad Hanly will also share some of the top attack vectors we are seeing in the age of “Work From Home” and what you can be doing today to avoid these threats. Attend the session & visit  Arctic Wolf at the Expo to enter to win a Google Nest Learning Thermostat and/or receive a free external vulnerability scan.

Breakout Session – Cisco

Platinum Sponsor
Recorded: October 20, 2020

Kevin Switzer

Ingram Micro – Cisco Technology Consultant

Bio:  Kevin as a Technology Consultant specializes in helping partners, like Entre, navigate Cisco technologies,  road mapping new specializations and architectures, as well as designing and demonstrating Cisco technologies. For fun Kevin likes to play golf, Euchre, and run 5k races.

Lauren Canjar

Cisco – Territory Account Manager, Greater IL and Wisconsin

Bio:  Lauren has worked 5 years for Cisco.  She recently moved to Chicago from Raleigh, North Carolina, but has lived all over the world. She is an alumnus of NC State University.  Her hobbies are running outdoors and hiking.


Security Trends update
Next Gen Security
Umbrella SIG
Personal Security

Breakout Session – HPE

Platinum Sponsor
Room C
Session 1
8:35am – 9:00am

Tommy Mac

Hewlett Packard Enterprise – Ingram Micro Sr. Technology Consultant

Bio: Tommy is a Sr. Technology Consultant, HPE advisory council member and HPE worldwide Ambassador at Ingram Micro leading the enablement of partners across the channel.He has over 24 years of experience working with Fortune 500 companies in numerous domains including enterprise architecture, HPC and Big Data.In his spare time, Tommy is an avid international traveler, grease monkey and scuba diver.

Presentation:  HPE dHCI

What if you could have the hyperconverged experience – with software-defined infrastructure and automation across the entire stack – but without any of the limitations or tradeoffs of HCI?

Breakout Session – Solarwinds

Platinum Sponsor
Recorded: October 20, 2020

Eric S. Harless

SolarWinds – Head Backup Nerd

Bio:  Eric has a 25+ year career in data protection/data recovery. He has taken on various roles over the years: “Head Nerd”, Product Management, Systems Engineering, Sales, Marketing and Support.  He has worked with leading vendors: Veritas, Yosemite Technologies, CommValult, CA Technologies, Symantec, FalconStor, GFI, LogicNow, and SolarWinds. Eric and his wife are big fantasy and sci-fi buffs.  They enjoy all things Star Trek, as well as attending regional Renaissance Festivals in costume.

Presentation: Best Practices for Recovery

Is your data under-protected? Join SolarWinds to hear how real companies have navigated data loss from hardware failure and ransomware attacks.

Breakout Session – Hewett Packard, Inc.

Platinum Sponsor
Room C
Session 5
2:05pm – 2:30pm

Al Bezirgan

Hewlett Packard Inc. – Partner Business Manager-PPS

Bio: Al has worked in the IT industry for over 25 years, 10 years at HP. I have spent most of my career on the client side of HP products.  February 2020 I moved to the team covering Entré Computer Solutions and other partners in the Chicago area. In my spare time I serve on the AYSO board (American youth soccer organization) and have coached youth soccer for the past 10 years.

Matthew Lyons

Hewlett Packard Inc. – Print Specialist

Bio:  Matthew has 3 years of HP print experience.  He resides in McHenry, IL.  Currently, HP Print Specialist for the Great Lakes area.  He loves to golf, travel, and hang out with is awesome daughter!

Presentation: HP Work From Home Solutions

  • Why desktop, Why HP Mini?
  • Print and Security.
  • Work from home print solutions.

Breakout Session NetAlly

Gold Sponsor
Recorded: October 20, 2020

Kris Armstrong

NetAlly  – Senior Solutions Engineer

Bio: Kris has over 25 years of IT experience. The last ten years have been in Test & Measurement with Fluke Networks, NETSCOUT, and now NetAlly. At NetAlly, he helps customers standardize on their troubleshooting methodologies. In his spare time, he enjoys TaeKwonDo, traveling, and spending time with family and friends.

Presentation:  Channel interference on your Wi-Fi network: the good, the bad and the ugly 

This presentation will demonstrate how to perform and analyze a wireless survey using an EtherScope nXG or an AirCheck G2.  We will focus on Link-Live reporting. You’ll learn how to filter data, analyze various heatmaps (by signal strength, CCI/ACI, etc.), and create reports.


Breakout Session – Ablesoft Solutions

Gold Sponsor
Recorded Oct 20, 2020

Ben Bruns

Ablesoft Solutions –  Sales and Operations

Bio:  Ben joined Ablesoft full time in the summer of 2018, Ben runs sales and assists with operations. Previously, he did enterprise software sales for SAP. When he isn’t at work, Ben occupies his time playing guitar, reading, and scheming on how to take the family business from his father.

Eric Bruns

Ablesoft Solutions – Developer and Project Manager

Bio:  Eric joined the Ablesoft team in 2016 after a stint of amateur baseball in Australia. He serves as a developer and project manager across the various projects at ASI. When not behind the computer, Eric stays active by golfing, working out, and scheming against Ben’s attempts to scheme.

Presentation:  Support your virtual workforce with custom applications and avoidThe Danger Zone’

Hear from the team of Ablesoft how customers are updating their software landscape to support their employees’ virtual demands. Featuring two special guests, an overview of Microsoft’s newest technologies, and plenty of shocks and surprises, this will be a presentation you will sorely regret missing (but will be recorded in case you do).

Breakout Session – Microsoft Teams

Gold Sponsor

Recorded Session Oct 20, 2020

Erin Michaels

Ingram Micro Cloud -Microsoft Strategic Account Manager

Bio: Erin has 11 years of Microsoft experience working with partners through Ingram Micro. In her role, Erin supports the business needs of her VAR partners while keeping them up-to-date on the latest in Microsoft Cloud technology. She’s recently added the Microsoft 365- Fundamentals certification to her resume as well!   She loves to sing, watch and quote movies, knit, and has 8-year old twin boys and an amazing husband.

PresentationMicrosoft Teams – Teams Overview and Exciting New Features 

When you have a place to create and make decisions as a team, there’s no limit to what you can achieve. Teams brings everything together in a shared workspace where you can chat, meet, share files, and work with business apps.

Breakout Session – Extreme Networks

Gold Sponsor
Recorded: Oct 20, 2020

Jim Haake

Extreme Networks  – Enterprise Regional Account Executive

Bio: Jim has been working in the datacenter space and data delivery industry for over 20 years.  He has worked for manufacturers like HPE and Extreme as well as resellers providing on-premise and cloud solutions from IBM, HPE, Dell/EMC and ServiceNow.  Jim likes to golf, enjoy going to concerts and sporting events with his wife.J

Presentation: WiFi6 and LAN Switching managed globally from one platform, Extreme CloudIQ

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before.

With Extreme CloudIQ, our core-to-edge wired and wireless network platform, we are enabling complete network and device visibility including BYOD. Network360, Switch360 and Client360 deliver intelligence to your business through machine-learning and artificial intelligence to elevate your company’s offerings faster than ever before. Stop by our virtual booth and see the demo that will amaze and reveal what we can do for your business to:

  • elevate your customer experience
  • increase revenue
  • reduce time to market
  • cut costs across the board.

Breakout Session – Comcast Business

Gold Sponsor
Recorded: October 20, 2020

Speaker – Eugene Keitzer

Comcast Business – Sr. Sales Engineer

Bio: Eugene has a 25+ year career (7 years with Comcast Business) in telecom service engineering / management, solutions engineering, applications engineering, and presales engineering. He is a subject matter expert on Comcast Direct2Cloud Solutions, SmartOffice Surveillance, and Advanced Voice Products. Currently, he is focused on providing the best possible Customer Experience in the account management area. Eugene has held many product certifications throughout his career, including Ciena, Cisco, and Adtran and is a member of the Metro Ethernet Forum. Eugene enjoys fishing, golfing, and home improvement projects.

Presentation: Preventing Volumetric Attacks with DDos Mitigation and the Advantages of Direct Connect to AWS and Microsoft Azure ExpressRoute

Volumetric attacks and Cyber Attacks have increased dramatically with Covid-19. We will review how to stop DDoS and other volumetric attacks at the ISP Edge before they reach your network. In addition, we will talk about the many advantages of connecting directly to Cloud Service Providers such as AWS, Microsoft, and other CSP’s.

Breakout Session – Avaya

Gold Sponsor
Room C
Session 2
9:05am – 9:30am

Steve Forcum

Avaya – Avaya Cloud Technologist, OneCloud Solutions Engineering Leader

Bio: Steve is a Technologist with Avaya. Forcum started his career as an Avaya customer, then moved into the business partner community before joining Avaya in 2011. That journey has provided unique perspective on the breadth and depth of the Avaya Unified Communications, Contact Center, and Cloud portfolios. Forcum has become an in-demand guest speaker and trusted advisor for colleagues, partners, and customers wishing to learn about these technologies in a simple and easy to understand way. He has also developed a platform of ongoing engagement, interacting with customers, partners, and other followers on most social media platforms. He can be found on Twitter & Instagram (@SteveAvaya), on Facebook (@SteveForcumAvaya), and LinkedIn.

Presentation:  Avaya Cloud Office by RingCentral

Take calls, make calls, text, message, and chat. Avaya Cloud Office by RingCentral offers a seamless and intuitive communications experience that fits the way you work. One click is all it takes to start a call, join a meeting, contribute to a team chat, or share files. Voice, FAX, texting, multimedia messages: One number does it all!  Join this session to see how Avaya Cloud Office is simple communications.

Breakout Session – Axis Communications

Gold Sponsor
Room C
Session 3
10:35am – 11:00am

Tim English, PSP, ACP

Axis Communications – Regional Sales Manager Illinois

Bio: Tim  is a security industry veteran with over 20 years of experience. He has held positions working with access control, audio, security, and security vulnerabilities and assessments but his main concentration is in the fields of video, video transmission, and video storage. He is a member of ASIS and recently earned his PSP. Tim is a Regional Sales Manager for Axis Communications in the Chicagoland area. In his spare time Tim likes to write and play music.

Presentation:  Advancements in IP Video and Security Solutions

Latest improvements in IP video including camera capabilities, analytics, business applications, and behavior tracking as well as how this integrates with solutions in access control, audio, and building management.

Breakout Session – Illumination IO

Gold Sponsor
Room B
Session 4
11:05am – 11:30am

Joseph Granneman, MBA, CISSP

Illumination IO – Principal ConsultantJoseph Granneman

Bio: Joseph Granneman developed a passion and expertise in information security during his 20 years of experience as a CIO, CTO and CSO of hospitals and clinics in the Chicago region. He is an active independent author and speaker in the health care information technology and information security fields publishing hundreds of articles form many different magazines and online publications. In 2013, he founded the Cybersecurity company, illumination.io, with the sole mission of “shining the light on cybersecurity.”

Presentation:  Stories From the Trenches Part 2

Security threats have changed dramatically in the last few years. Ransomware has transformed the attack model used by threat actors while growing into a multi-billion dollar business. Businesses find themselves having to defend against attackers that are highly skilled and well funded. Businesses without mature security capabilities will find it harder to continue doing business online as the sophistication of these attacks increase over the next few years.

This session will provide information on the types of attacks using real-world examples from investigations performed by Illumination.io. We will discuss the threat actors involved from state-sponsored to criminal groups and how their motivations have changed. We will present some predictions on the future of cyberattacks and how you can start planning today to reduce these risks for your organization.

Breakout Session – KnowBe4

Gold Sponsor
Recorded: October 20, 2020

James R. McQuiggan, CISSP

KnowBe4 – Security Awareness Advocate

Bio: James, is a 20 year security veteran and Security Awareness Advocate for KnowBe4. James is also a part time faculty professor at Valencia College in the Engineering, Computer Programming & Technology Division. Within the Central Florida community, he is the President of the Central Florida (ISC)2 Chapter and a Trustee Board member with the Center for Cyber Safety and Education. James has worked as a Product & Solution Security Officer, Information Security analyst and a network security engineer. He consulted and supported various corporate divisions on cybersecurity standards, information security awareness and securing product networks.

Presentation:  Hacking the mind – the easiest way to break into an organization

In cybersecurity, criminals are always trying to steal your personal information, passwords, and money. With the current world events and more people working from home, it’s more important than ever to make people aware of the cybersecurity attacks, understand why people can be deceived, and protect employees from these scams. Social engineering is the practice of dealing with humans. By studying interactions, attackers can become adept at using various skills to manipulate people into actions that benefit them. Phishing, SMSishing, vishing are all tools of the trade that attackers use. The psychology used in these attacks to bypass critical thinking is becoming more and more advanced.  This session will look at the techniques social engineers use to trick users into performing the kinds of actions that lead to security breaches. Security breaches that lead to loss of revenue, reputation and jobs. It will also discuss recent real-world attacks and the social engineering tricks that made them useful and ways to reduce the risk of an attack.

Breakout Session – VMware

Gold Sponsor
Recorded: October 20, 2020

Brandon Gruttadauria

VMware – Ingram Micro Senior Technology Consultant

Bio:  Brandon Gruttadauria is a field-based Senior Technology Consultant and emerging-technology thought leader with Ingram Micro.  He has extensive experience in designing and securing datacenter and vertical market specific solutions, including: server/storage/networking datacenter infrastructure; software-defined & virtualization solutions; cloud and on-premise hosted agile infrastructures; enterprise mobility and endpoint management solutions. Brandon has over 15 years’ experience consulting partners and their end-users on how to optimize and secure their data center and intellectual capital.

Presentation:  The latest on VMware’s Digital Workspace

“The latest on VMware’s Digital Workspace” – Delivering desktops, apps, and web apps to any device, anywhere, to ensure your employees are staying productive regardless of location.  Learn more about the latest release of Horizon 8 (Desktop Virtualization) and Workspace ONE to support your distributed workforce while curbing costs!